Public reviews
What some customers report about Keen
One public Trustpilot review of Keen says the platform “needs to do better over all, so many glitches in connecting with clients over calls as well.” Keen's own payment policy also notes that its responsibilities for services are subject to restrictions and limitations. Pay-per-minute calls depend on a connection that works. By contrast, Soulpiphany's Challenge sessions are scheduled Zoom calls with one known person, Seer, at no charge.
Source: Trustpilot reviews of keen.com; Keen Payment Policy.